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plays Blu-ray high-definition discs (selectable output resolution: 1080p signals available through HDMI output only; 720p/1080i signals available through HDMI or component video) * plays DVD-Video and DVD-R & DVD-RW * plays audio CD and CD-R & CD-RW * selectable 720p/1080i/1080p video upconversion for DVD (upconverted video available through HDMI output only) *
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Customer Reviews
This unit is junk. Right out of the box there were issues. No audio for long stretches (HDMI hookup directly to HD TV) or randomly intermittent audio on each and every disc loaded. Would not even play second Blu Ray disc loaded twas a 'normal' BR disc that played in Sony BR player. Will not play ANY DVD video discs at all. Did firmware upgrade ... same problems. Did factory reset ... same problems. Furthermore, Samsung has a lousy warranty, i.e. 90 DAYS, folks, in comparison to Sony and most others that have a warranty of 12 MONTHS (what does this tell you, huh?) Additionally, Samsung's web site (if you have time to maneuver through a myriad of screens and buttons until you eventually get to where you need to be) is poorly designed.
Eventually, if you make it through all the hoops, you find out you have to pay shipping their garbage to them for warranty service. No problem, they will take your credit card online before sending you a shipping label, only you have to enter your credit card info' over an unsecured connection (however, it conveniently warns you that others can gain access to any data you enter ... how nice, ay?)! Regardless, having spent an hour to get to this point, I attempted to enter my credit card info' so that I could pay their required fee for the shipping label to return this POS for WARRANTY service. I tried THREE times, finally quitting after the third attempt when the "loading" screen stayed on for 10 minutes and did nothing, same as the first two times. I eventually had to call them and go over everything again with their sweet representative, only to find out that I had to call back after a few hours AGAIN because NOW it would take them that long to verify my warranty (regardless of the fact that it WAS verified online the night before).
Btw, the techie was nice, but you know what? I don't care how sweet and polite techs are if they cannot offer anything in the way of help. Nice does not fix hardware problems, now does it? I'd rather have a raving maniac on the other end of the line if he/she offers the fix I need!)
Okay, the bottom line, folks: If you've managed to read this far AND you've take the time to read other forums that contain copious amounts of complaint and customer dissatisfaction reviews about this Samsung's BD player, you've just read ANOTHER ONE. What does this tell you? Well, if you still haven't gotten it, here you go ... (now, pay close attention) ... It tells you this:
RUN AWAY from SAMSUNG BLU RAY PLAYERS, RUN FAST, RUN VERY FAST !!!
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